- User Experience Strategy and Design
- Information Architecture, Interaction Design and Web Usability
- Wireframing and Prototyping
- User Interface Design for Web Sites, Web Applications and Intranets
- Web Standards and Search Engine Optimisation
- Usability Audits and Competitive Analysis
- Content Management Systems
- Web Site Traffic Analysis and Reporting
- Project Management and Digital Strategy
- Customer Education and Service
- Training and Support
Expert Skills
- Photoshop, Illustrator, Fireworks
- Flash, Actionscript 1.0 and 2.0
- XHTML
- CSS
- Usage of JavaScript Libraries (mootools, jQuery, scriptaculous)
- MS Office Tools
- Google Analytics
